Policies

Reservations

Guests can reserve online, or contact the innkeeper at (845) 765-0251 or (917) 566-6103 between 8:00 am and 11:00 pm EST.

During weekend and holiday seasons we generally request a two-night minimum stay. One night stay may be available upon enquiry with innkeeper.

Cancellations

Due to the nature of our small operation, the Chrystie House has the following cancellation policy.

Christmas to New Year (December 23–January 2), July 3–5, Thanksgiving and Valentine’s Day:
— Minimum of 10 days’ notice of cancellation — no charge;
— 7-10 days’ notice of cancellation — 60% charge;
— Less than 7 days’ notice of cancellation — 100% charge.

If the reservation is made within 14 days of arrival, the following apply:
— notice of cancellation 7 days prior to the arrival date — no charge;
— notice of cancellation within 5-7 days prior to the arrival date — 60% charge;
— Less than 5 days notice of cancellation — 100% charge.

Other periods:
— notice of cancellation 5 days prior to the arrival date — no charge;
— notice of cancellation within 3-5 days prior to the arrival date — 60% charge;
— Less than 72 hours’ notice — 100% charge

For the block reservations for three or four rooms, the following apply:
— cancellation made 30 days prior to the arrival date — 25% charge;
— cancellation made between 30-14 days prior to the arrival date — 50% charge;
— cancellation made 14-7 days prior to the arrival — 75% charge.
— Less than 7 days’ notice of cancellation—100% charge.

Cancellation should be done by phone with confirmation from the innkeeper by email or fax.

Check-in and Check-out

Check in time: between 3:00pm – 9:00pm.

If guest is arriving later than 9:00pm, please inform the innkeeper as soon as you can.

Check out deadline: 11:00am.

If the room is available, cost for extended stay is $15/hour until 6:00pm. After 6:00pm, a daily rate will be charged.

Payment

We accept cash, American Express, Master and Visa cards.

Package Deals

The Chrystie House offers the following package deals:

— 5% discount for a minimum stay of 3 consecutive nights at the same room, or 6 nights at different rooms within 3 consecutive nights;

— 7.5% discount for a minimum stay of 6 consecutive nights at the same room, or 12 nights at different rooms within 4 consecutive nights;

— 10% discount for a minimum stay of 12 consecutive nights at the same room, or 24 nights at different rooms within 8 consecutive nights.

Please contact innkeeper to get monthly or long stay rates.

Membership

The Chrystie House offers individual or family membership as follows:

Gold Member — Commitment to a minimum stay of 20 nights within a 12 month period or 30 nights within a 24 months period. A minimum and deposit of $2000 is payable upfront; 12.5% discount for any stay and any room, plus a pen/brush and ink drawing of one guest by the owner of the Chrystie House, an internationally acclaimed artist.

Platinum Member — Commitment to a minimum stay of 40 nights within a 12 month period or 60 nights within a 24 months period. A minimum and deposit of $3000 is payable upfront; 15% discount for any stay and any room, plus two pen/brush and ink drawings of one guest or two guests by the owner of the Chrystie House, an internationally acclaimed artist.

Other Policies

The Chrystie House is a non-smoking building. However the guests may smoke outside at the few patios around the house. We regret the Chrystie House does not accommodate any pet at this time.